Vendor Terms

Terms and Conditions Effective Date: 01-01-2025 Welcome to Botwala | Decentra Innovation Lab Private Limited! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue using the platform immediately. 2. Eligibility You must be at least 18 years old to use Botwala. By accessing the platform, you confirm that you meet this age requirement. 3. Services Provided Botwala offers AI-driven business automation solutions, including: - WhatsApp bulk messaging - Chat automation - AI-powered marketing campaigns - Task delegation and performance tracking Services may change without prior notice based on updates and improvements. 4. User Responsibilities When using Botwala, you agree to: - Provide accurate and up-to-date information during registration. - Use the platform legally and ethically, following all applicable laws. - Avoid misuse, including spamming, harassment, fraudulent activities, or unauthorized actions. 5. Account Security You are responsible for maintaining the confidentiality of your account credentials. CYBREN Bot is not liable for any loss resulting from unauthorized access to your account. 6. Payment and Refunds - Users agree to pay all applicable fees for selected services. - Payments are non-refundable, except in cases explicitly mentioned in the service agreement. 7. Intellectual Property All content, including text, graphics, logos, and software, is the property of Decentra Innovation Lab Private Limited or its licensors. Unauthorized use, copying, or distribution is strictly prohibited. 8. Privacy Policy We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information. 9. Limitation of Liability Botwala will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our platform. 10. Termination of Services We reserve the right to suspend or terminate your access to Botwala Bot at our discretion, without prior notice, if you violate these Terms or engage in harmful activities. 11. Governing Law These Terms are governed by and construed in accordance with the laws of India. 12. Changes to Terms We may update these Terms from time to time. The latest version will always be available on our website. 13. Contact Us For any questions or concerns, contact us at: 📧 Email: decentraoffice@gmail.com By using Botwala, you acknowledge and accept these Terms. Stay compliant and enjoy seamless AI-powered business automation!